FAQs
We know that planning an event can bring a lot of questions—especially when it comes to catering! Our goal is to make your experience as smooth and enjoyable as possible, which is why we’ve put together this FAQ page to answer some of the most common questions we receive. From our menu options and booking process to customization and dietary accommodations, you’ll find everything you need to know to make informed decisions for your special occasion.
If you don’t see the answer you’re looking for here, feel free to reach out to us directly. Our team is always here to help, ensuring that your event with Widlove Kitchen is seamless, delicious, and memorable.
General Questions
What types of events does Widlove Kitchen cater?
We cater a wide range of events, including weddings, corporate events, private parties, community gatherings, and festivals. Whether it’s an intimate family celebration or a large-scale event, we tailor our menu and services to meet the unique needs of your gathering.
How far in advance should I book catering services?
We recommend booking as early as possible to secure your event date, as our calendar fills up quickly, especially during peak seasons. Ideally, we recommend reaching out 4-6 days in advance for small events and 10-15 months in advance for larger gatherings.
Do you provide catering services outside of New Jersey?
Yes, we offer catering services to many areas surrounding New Jersey. Please contact us to confirm if your event location is within our service area. Additional travel fees may apply for locations outside of our immediate service range.
Ordering and Payment
How do I place a catering order?
To get started, simply contact us through our website’s “Request a Quote” form or give us a call. Once we understand your needs, our team will work with you to design a menu, confirm details, and finalize your booking.
What payment methods do you accept?
We accept major credit cards, debit cards, and bank transfers. For larger events, a deposit may be required to secure your date, with the remaining balance due prior to the event.
Do you require a deposit?
Yes, to reserve your date, we require a deposit based on the estimated cost of your event. The remaining balance is typically due [10] days before your event. Our team will provide detailed information about payment terms during the booking process.
Changes and Cancellations
Can I make changes to my order after booking?
Yes, we understand that plans can change. Minor adjustments to the menu, guest count, or other details can typically be made up to [4] days before your event. Major changes may affect the pricing and availability of certain dishes
What is your cancellation policy?
Cancellations made [4] weeks in advance will receive a full refund. Cancellations made within [2-3] weeks of the event may incur a cancellation fee due to preparation costs : a partial refund may be provided.
Menu and Dietary Options
Can I customize the catering menu for my event?
Absolutely! We encourage you to work with our team to create a customized menu that reflects your tastes, event theme, and guest preferences. Whether you’re interested in signature Haitian dishes or a mix of global flavors, we’ll design a menu that fits your vision
Do you accommodate dietary restrictions or special requests?
Yes, we’re happy to accommodate dietary restrictions, including vegetarian, vegan, gluten-free, and allergen-specific requests. Just let us know during the planning process, and we’ll work with you to create delicious options that all your guests can enjoy.
Are there vegetarian or vegan options on the menu?
Yes, we offer a variety of vegetarian and vegan dishes that are just as flavorful and satisfying as our traditional menu items. We believe in creating inclusive menus that appeal to everyone, regardless of dietary preferences.
How often does the catering menu change?
Our catering menu reflects seasonal ingredients and local availability, so we may update certain dishes throughout the year. This allows us to use the freshest ingredients and offer exciting, new flavors in line with each season.
Food and Ingredient Information
Where do you source your ingredients?
We are committed to quality and sustainability, which is why we source our ingredients from local farmers and trusted purveyors whenever possible. This ensures that our dishes are made with fresh, seasonal produce and premium ingredients.
Are there any allergens in your dishes?
Many of our dishes contain common allergens like dairy, nuts, or gluten. We take every precaution to prevent cross-contamination and are happy to discuss specific dietary needs with you to create a safe menu for all guests. Please inform us of any severe allergies when booking.
How long does food stay fresh after setup?
Our food is prepared to be enjoyed fresh, and we use proper techniques to keep everything at an optimal temperature during your event. For longer events, we recommend buffet-style setups with food warmers or plated service to maintain freshness.
Can I schedule a tasting before I book?
We understand that tasting our food is essential in making your decision, so we offer tastings for a small fee. If you choose to book with us, this fee can be applied as a credit toward your event cost.